Personal Information Protection Policy (Privacy policy)
As an information service provider, we develop and operate systems and provide insurance administrative services, and in the process, we receive important personal information from our customers. We recognize the importance of protecting personal information and will endeavor to handle it appropriately and protect it strictly.
1. Purpose of Use of Personal Information
Personal information will be used only to the extent necessary to achieve the following purposes and will not be used for any other purposes:
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(1)Personal information acquired in the course of outsourced business
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A.Providing computer system development services
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B.Providing various computer processing services
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C.Developing and selling software
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D.Sales of computer equipment and supplies required for selling software
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E.Providing information processing and communication services
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F.Implementing training related to information systems, etc.
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G.Providing agency or administrative services related to insurance companies' insurance business
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H.Providing information and management related to our business, and enhancing products and services
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I.Business related to and incidental to the above
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(2)Personal information acquired outside of contracted business
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A.Business-related contacts, business negotiations, managing information on business partners, preparations for business outsourcing, responding to inquiries, etc.
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B.Providing and contacting job applicants (including internships) with employment information, etc.
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C.Business related to and incidental to the execution of our employment, accounting, general affairs management, and other business operations
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(3)However, among (1) and (2), if the information includes an individual number and specific personal information (hereinafter referred to as "specific personal information, etc.") defined in the "Act on the Use of Numbers to Identify a Specific Individual in Administrative Procedures" (hereinafter referred to as the "Number Act"), it will be used only to the extent necessary to carry out the following tasks and operations, and will not be used for any other purpose even with the consent of the individual.
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A.Use of specific personal information of our officers and employees regarding tax matters and various social insurance notifications, etc.
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(A)When payment of salary, remuneration, etc. is made: Preparation of tax withholding slips and payment records
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(B)When employment insurance is applied: Employment insurance notification
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(C)When health insurance and employee pension insurance are applied: Health insurance and employee pension insurance notification
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(D)When Workers' Accident Compensation Insurance is applied: Administrative work related to claims under the Workers' Accident Compensation Insurance Act
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(E)When a spouse becomes a Category III Insured Persons under the National Pension: Notification of Category III Insured Persons under the National Pension
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(F)When making wealth-building housing savings or wealth-building pension savings: Notification of wealth-building housing savings and wealth-building pension savings
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(G)For Stockholding Association members: Preparation and submission of statutory reports related to financial instruments transactions associated with the Stockholding Association.
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(H)Other administrative work related to the above enumerated affairs
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B.Preparation of payment records for remuneration, fees, contract fees, prizes, and real estate transactions for the use of specific personal information of business partners handled by our company in relation to the submission of payment records.
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C.Performance of business entrusted with the handling of specific personal information, in whole or in part, from other businesses.
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(4)The purposes of use of (1) to (3) will be posted on our website, etc., and will be clearly stated when we obtain personal information directly from the individual in writing, etc.
2. Types of personal information acquired/held
The personal information acquired and held is necessary to achieve the purposes of use set out above, such as name, address, date of birth, gender, occupation, name of company or organization, contact address, telephone number, e-mail address, and personal identification number.
3. Way of acquiring personal information
When acquiring personal information, we will do so in an appropriate manner in accordance with the Act on the Protection of Personal Information (hereinafter referred to as the "Personal Information Protection Act"), the Number Act, and other relevant laws and regulations related to the services we provide and the business we carry out.
4. Compliance with laws and regulations
We will comply with laws, regulations, national guidelines and other standards regarding the handling of personal information.
5. Protection and management of personal information
We strive to keep the personal information we hold accurate and up-to-date and take appropriate preventive and corrective measures against the leakage, loss, or damage of personal information. In addition, to protect personal information, we take organizational, personal, physical, and technical safety control measures, and when handling personal information overseas, we will understand the external environment and review these measures as appropriate.
6. Education and awareness
We will thoroughly educate and raise awareness among all employees so that they understand the importance of protecting personal information and can handle it appropriately.
7. Provision of personal information
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(1)We will not provide any personal information (excluding specific personal information, etc.) entrusted to us to any outside parties, except in the following cases:
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A.When the individual has given consent
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B.When required by law
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C.When part of the business is outsourced to the extent necessary to achieve the purpose of use
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D.When disclosure is permitted under the Personal Information Protection Act
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(2)Specific personal information, etc. will not be provided to external parties unless permitted by the Number Act.
8. Handling complaints and enquiries
If we receive any complaints or inquiries regarding personal information held by us, we will respond promptly.
9. Requests for disclosure, correction, etc.
When we receive a request for disclosure or correction of personal information entrusted to us, we will promptly respond to the request after confirming the identity of the person making the request, unless there is a specific reason that would significantly impede the proper conduct of our business.
10. Continuous improvement of personal information protection management system
We will conduct regular audits of our personal information protection management system and continuously strive to improve it in light of audit results and changes in the business environment.
Established: December 1, 2000
Revised: April 1, 2025
The Dai-ichi Life Techno Cross Co., Ltd.
Representative Director, President
Chief Executive Officer: Isamu Ando
Personal information subject to disclosure, etc.
1. Name and representative of the business entity handling personal information
The Dai-ichi Life Techno Cross Co., Ltd.
1-13-1 Yurakucho, Chiyoda-ku, Tokyo (Head office address)
President and CEO: Isamu Ando
2. Personal information protection manager
Director, Managing Executive Officer: Joe Taguchi
3. Personal information subject to disclosure
The personal information that we collect and the purposes of use that are subject to disclosure, etc. are as follows:
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(1)Personal information subject to disclosure:
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A.Personal information related to business partner personnel, etc.
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B.Personal information of individuals who have contacted our company
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C.Personal information of job applicants (including internships)
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D.Personal information of our employees, etc.
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E.Personal information related to or incidental to A-D
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(2)Purpose of use
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A.Business-related contacts, business negotiations, managing information on business partners, responding to inquiries, etc.
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B.Providing and contacting job applicants (including internships) with employment information, etc.
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C.Our company's employment, accounting, and general affairs management
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D.Business related to and incidental to A-C
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4. Regarding requests for disclosure of personal information and records of provision to third parties
If you wish to make a request for disclosure, etc. of personal information and records of personal information provided to a third party for which we have the authority to notify, disclose, correct, add or delete, suspend use, erase, and suspend provision to a third party (hereinafter referred to as "disclosure, etc."), please fill in the necessary information on the "Request for Disclosure, etc. of Personal Information" form, affix your seal, enclose the necessary documents to verify your identity, and send it by mail.
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(1)Download the request form here
Request for disclosure of personal information and records of third-party provision
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(2)What can be requested
- Disclosure of personal information subject to disclosure and records of provision to third parties
- Notification of the purpose of use of personal information subject to disclosure
- Correction (change/addition) of personal information subject to disclosure
- Deletion of personal information subject to disclosure
- Suspension of use, erasure, or suspension of provision to third parties of personal information subject to disclosure
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(3)Documents required for identity verification:
A copy of any of the following that shows the name and address of the person requesting disclosure, etc., as written on the request form for disclosure, etc.
- Driver's license
- Passport
- Individual number card (front only)
- Residence card
- Special permanent resident certificate
- *Please black out any sensitive information (permanent domicile, etc.).
- *For Individual number card, please send only the front.
- *The copy you send will be shredded and discarded after we confirm your identity.
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(4)If you wish to have a representative apply in your place, please contact "5. Contact Point" regarding the necessary documents and procedures.
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(5)Address for sending documents:
163-1027
27th floor, Shinjuku Park Tower, 3-7-1 Nishi-Shinjuku, Shinjuku-ku, Tokyo
The Dai-ichi Life Techno Cross Co., Ltd.,
Internal Control Management Department,
Risk Management Promotion Group
5. Contact for Inquiries:
For inquiries, requests, and complaints regarding the handling of personal information, please contact us at the address below.
6. Regarding our safety management measures:
(Establishment of basic policies)
- In order to ensure the proper handling of personal data, we have established basic policies regarding "compliance with relevant laws, regulations, guidelines, etc." and "contact points for handling questions and complaints".
(Establishment of rules regarding the handling of personal data) - We have established rules for the handling of personal data regarding the handling method, responsible persons and their duties for each stage of acquisition, use, storage, provision, deletion/disposal, etc.
(Organizational safety control measures) - In order to establish a management system for personal information (JIS Q 15001) and realize continuous improvement, we clarify the risks of personal information using established procedures and implement appropriate risk management.
- We have appointed a person responsible for handling personal information and have clarified the employees who handle personal information and the scope of personal data handled by those employees.
- We have established a system for reporting to the person in charge when facts or signs of violations of laws, regulations, or internal regulations are discovered.
- We regularly conduct self-inspections of the status of personal information handling, and audits are conducted by other departments.
(Personal safety control measures) - We regularly train employees on the handling of personal information.
- Matters regarding confidentiality of personal information are included in the work regulations.
(Physical safety control measures) - In areas where personal data is handled, we manage employee entry and exit, restrict the devices brought in, and take measures to prevent unauthorized persons from viewing personal data.
- We take measures to prevent theft or loss of devices, electronic media, documents, etc. that handle personal data, and take measures to prevent personal data from being easily identified when carrying such devices, electronic media, etc., including when moving around the workplace.
(Technical security control measures) - We implement access control to limit the personnel in charge and the scope of personal information databases, etc. that are handled.
- We have introduced a mechanism to protect information systems that handle personal data from unauthorized access from outside or malicious software.
(Understanding the external environment) - When handling personal information in foreign countries, we regularly collect and understand information about the personal information protection system of the country in question and then take the above security control measures.
Regarding use of Google Analytics:
Our website uses Google Analytics, a service provided by Google, for the purpose of collecting information on website usage and statistical analysis.
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(1)Google Analytics uses cookies to collect customer information but does not collect any personally identifiable information. Customer information collected by Google Analytics using cookies is managed by Google in accordance with its privacy policy.
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(2)If you wish to refuse information collection by Google Analytics on our website, you can disable Google Analytics by using Google's "Google Analytics Opt-out Add-on".
For an explanation of the Google Analytics terms of use and information collection, as well as an explanation of Google's privacy policy, please visit the Google website listed below.
For information on the use of cookies on our website, please refer to the site policy.